Tag Archives: Itunes

An Unwilling Tech Support Agent Rants Away

Chest Clearing Morning

I’m not very good at tech support, so why do find myself doing it all the time?

Warning- rant on the way. 

To Tim Cook, CEO at Apple and Proud Auburn Graduate. 

Dear Tim,

War Eagle.

Congrats on the new iTunes Tim, it’s real neat and after I spend my entire Saturday relearning iTunes I’m sure I’ll like it as much as the fan sites say I will.

Tim, I know you’ve been busy lately, taking a lot of heat about maps and directions and trying to get out of the shadows of your old boss and all but I need some help. When the gang over on Infinity Loop in Cupertino decide to introduce change into your core applications, do you have a focus group for these changes? Do you have one that includes middle aged technologically and change adverse housewives or do you just stick to black turtlenecked old dudes like me and some young Apple Fans? I ask because with your latest change to iTunes life around my house is going to suck for a while.

I don’t know if you realize this but women in this focus group tend to look for tech support locally, like within 15’ of themselves. Oh, in a pinch they might call people, people who are are already in their iPhones. Since my middle son, the one who used to provide my wife with her all her tech support has moved to Alabama to attend YOUR alma matter I wonder if you wouldn’t mind doing me solid as a member of the the Auburn Family, after all as they say on every letter asking me for money; the Auburn family is “All In”.

I guess what I’m asking Tim is could you please send me your personal cell phone number? When these changes are introduced and my wife gets frustrated with your products, I think she starts to confuse the two of us as I find myself getting held accountable for things your company is doing.

If you can get me out of being the middle man between my wife and Apple I’d be most grateful.

Eagerly awaiting your response,

The Sankster.

And as long as we’re on the subject of Tech Support-

To: Charter Communications Product Innovation Team

Thank you for being as understanding as you were about my cable issues and helping to understand what I was getting for my $8700 a month cable/phone/internet and puppy bill. I think we have come to a much more reasonable monthly bill, I appreciate it. (Seriously, phone support is great, social media team is great, online chat support, seems to be staffed by monkeys on typewriters in Khadahar. Nothing but lousy interaction with them)

Ma’am, I will not be stopping by the office to pick up another cable box for my basement TV. To be clear, even it were free I wouldn’t stop by to get one, much less pay $5.00 a month for it.  I do understand that my service will be limited to just 30-40 channels on my second TV without a box. I would suggest that 30 channels is 15 more than I need down there, I’m sure I’ll be fine. I’m not sure you understand the constraints we have in our home which keep us from realizing the full majesty of digital entertainment. It boils down to one pinch-point in the TV viewing experience, that pinch point- the remote.

I would like to comment and offer a suggestion.

We are basically a one TV family. We have a list of programs we like to watch, we regularly view about 15 or so channels. Seriously, that BYU channel, am I paying for that ‘cause I’ve never watched a minute of it.

Where we have a problem, and this could be us, could be user error, is that we do not seem to be able to figure out the proper sequence of buttons to push which enable the remote to operate our devices. We push things and we get unexpected results.

When this happens to me, I feel frustration in my heart, but being a man I keep pressing away and eventually everything comes on, except the sound for some reason, but I start over and finally get to where I need to be. To be honest I’m not sure that someone with a sense of humor over in your office isn’t mixing up the sequence every few days just  to be funny. Or maybe my remote has some sort of randomizer chip to mix it up. Who knows?

When this happens to my wife on the other hand, she also get frustration in her heart. However, when she gets frustration in her heart, well that’s when things like the remote, my camera, her drink glass, my dog can wind up imbedded in my walls. And if this happens during the day, oo boy. Lets just say I know when there are AV issues at home because I’ll find 26 missed calls from my wife in 11 minutes.

My wife has very eloquently summed up our issues with the remote on numerous occasions with the statement, and let me make sure I say this right um… it goes like this

“THIS DOESN’T HAVE TO BE SO FUCKING HARD”.

And like always, she’s right. Does this have to be so fucking hard?

It’s very embarrassing to be seen in business meetings whispering into the phone, “push the aux button, then power, then the cable button and then power again. No don’t push the white power button, push the red one. yeah since some things are on and some are off you have… ooo I hafta go, I’ll call you later”. And you know what, I’m don’t really want to call her later because I’m scared shitless of her when she gets that angry. Is there really no way to create a simple remote that operates everything, I think it would improve your market share dramatically if you could advertise yourself as being the one service in America where the remote has only one button. Every wife in America would sign up and every husband would rejoice.

Thank you.

PS- when you figured out how to put a “back 30sec” button on the remote did it not occur to anyone to put a “forward 30 seconds” button on it as well, cause when I’m watching a show on the DVR, that would sure be handy.

Kisses.

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Thinking again- Mac vs PC… PC or Mac… hate this.

I’ve been in a little bit of a writing funk. After a couple good weeks I find myself having a hard time composing even the most mundane of posts. Sad state of affairs.

BTW- No more writing with the computer perched on my belly at night. Worst typo’s ever.

In my ADD affected world I find myself think about a million things, all the time. Rarely to do simply turn off and, as they say, veg. 99% of the content on this site comes from those mental storms, when a line of thinking takes form and starts to turn into a discussion.

A discussion in my head mind you.

One thing on my mind of late, I’ve kind of grown out of my little macbook. The screen is too small for photo editing, my hard drive is just about full and the thing is running a little off.

iTunes 10 is a beach ball exercise.

Too many media files methinks.

So what do I replace it with? I’m thinking a minimum 15inch screen.  At least a 500G hard drive, minimum 4 gig ram. So, looking a MacBook Pro that meets these requirements, I’m going to have to spend around $2200. That feels like a lot of money. Well it is a lot of money. In the PC world that same machine can be had from a couple different reputable manufacturers for around $950-$1000. Significant difference.

This little tidbit of knowledge has started the mental gymnastics again. The stupid Apple/PC debate.

Some observations- in the two years I’ve been almost exclusively Apple I’m not hooked. I get the joke that the machines work great, mine rarely crashes, and only really with Aperture and  Adoble Elements. Adobe Bridge BTW.. can’t even start.

I’ve found that the price for having he machines which work well and are easy to upgrade and operate is you have to give up significant functionality. In the Apple World, users are much more forgiving of their software, they overlook a lot if the software just runs. On the PC Side users are far more vocal and far more critical when things don’t work right.

Functionality that I’ve had to give up on Apple:

-        Blogging. Blogging in the Appleverse is a pain in the ass. You have to either type up your post in Word and select all, copy, open Wordress, start a new post, drop the text and hit OK, or your other option is to just open wordpress and type directly in into their little text box. If you want to add pictures or media.. well, open the media application, find the URL, go back to wordpress, open the media manager, copy the URL to the manager and hit OK. Other option is to find the image on your PC, select it, and upload it to WordPress. Once its in WordPress you have to open the image to edit it for word wrapping, borders, text space etc.

On a PC, if you type your entry into Word you open Word, type, press “Publish”. A window comes up asking you for titles and tags, enter your metadata and press OK and boom. You’re done. Wanna add pictures? Open Windows Live Writer. Enter your post into the template for your blog. Live Writer will find the template when you link it to your site. Add pictures, shrink and grow them as you like, put them where you want on the page. Note that pages you create is exactly how they will appear on your blog. When you’re done, hit enter. Finis.

This is the single biggest miss for me in the Appleverse vs. PCWorld.

-        Finding Files. I’m two years in and still have no freaking idea how Apples file structures work, specifically for pictures and music. I use Aperture for managing my photo library. I also have iPhoto on my Mac. Each of these takes copies of my media, and adds them to their own libraries and triples the space on my hard drive with dupes. And when I have to find a picture that’s imbedded in a proprietary Apple product library, good luck,. Better to open the app, export the picture to the desktop and then upload it. In the process creating 4 copies of my data.

Windows file manager is far better organized and easier to use that Finder. Finder really isn’t the problem, it works great it’s actually finding where the Mac has put actual files that is the problem. Windows stores pictures in a file called “Photos”. Music goes in “music”. iTunes puts your music into a music file than a iTunes library file. Same with iPhoto etc.

-        Big Fruit-  Apple is a closed universe, songs bought on iTunes only work on iTunes and are not shareable with family. You can stream them via homesharing.. but putting them on an iPod, not so much. iTunes movies are only playable on iPads and Macs and Apple TV. Forget your Nook or your Kindle. Apple apps downloadable from the App Store are a joke. They’re mostly enhanced iPhone apps. There’s a few gems but by and large and they’re small and limited in functionality, or they’re like RapidWeaver the web creation tool that I can’t figure out how to use.

It feels like Apple has become what they used to stand against, big corporate technology company. They control everything; media, computers, players, phones.. they’ve dwarfed Microsoft, the former bad guy.

 

On the other hand;

-        I everything on the Mac works. Networking the computers, no problem, sync with devices, not an issue, viruses- not a one..

-        Speed has been consistent; as opposed to every PC I’ve had where after a year or two they slow down to a crawl.

-        Upgrades are cake on a Mac.. I haven’t been as lucky on the PC.

 

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Best of 2010- Music

Me, sorting through my 2010 music acquisitions and reviewing them? Holy COW, talk about getting a drink from a fire hose. I’m a huge music fan. HUGE. I’m ashamed to note how many songs I downloaded this year from various sources. I’m even more amazed that there’s any music left out there. Why, the very name of this here blog, music related…

Just for giggles I did the iTunes smart playlist, pull anything that was added to my iTunes in 2010. The result was north of 3,000 tracks. Good news, only 20 actually came from iTunes. Sank’s advice NEVER BUY MUSIC FROM iTUNES- the DRM issue is a big problem, and almost everything in the Apple Store can purchased cheaper and in an MP3 format elsewhere.

Also, in the 3000, lots of stuff that I had reimport because they got lost various ways when I converted from the PC to the Mac a while back.

Bottom line.. my appetite for music is insatiable. Always has been, even as kid all of my extra cash from jobs and such went to LP’s and CD’s. By the time I graduated from High School, my LP Collection was at about 350 albums. I remember this because my parents made a point of counting them to show what a waste I made of my money.

In hindsight.. it was all money well spent, as music has brought me more joy than just about anything else I know. It’s also put me at odds with Mrs S, she accuses me of being a “music snob” and I have to plead guilty to that. I am in fact a snob, there’s so much great music, why waste your time crap?

Oddly enough, I’ve never thought about that way until just this minute. I haven’t been to a movie in a theatre in 2 years, family members think nothing of dropping $10.00 for a movie every other week, I’d rather sit home with some newly discovered tunes and listen.

So how do I approach a best of 2010?

I’m going to do it by genre, and then by rank. Most people look for music by genre first.. at least I do. The criteria again, just like the books, music that I acquired this year, not necessarily music that just came out in 2010. The other hard part.. in the iTunes era.. albums just don’t matter like they used to.. so instead of sticking to album format, I’ll list a few of them where it’s relevant, look for the albums if you’re interested,

So, lets give this a try shall we…

I’m starting with my favorite genre, Jazz. Jazz is all about stretching the rules of music. It’s about improve and jazz and is America’s greatest gift to World culture.

Artist/Albums
Comments

-       Empirical/ Empirical, Out and In .
Out and In was just released last year. British Jazz? I was as surprised as anyone, but this is really really good stuff. These youngsters (by Jazz standards) get it. They’re able to create a modern tight sound, channeling free Jazz a bit, but are a bit more accessible. I liked the second album more than the first. The Jazz world is going take notice of these blokes, I’ve caught them early, and I’m passing it to you.

-       The Bad Plus/ Never Stop, Prog, For All I Care, These Are The Vistas
A Minneapolis trio who has done some incredible work covering rock standards with a piano, double bass and drums. Most notable cuts- All the albums are good, my favorites are Prog and For All I Care. Prog has their version of Tom Sawyer, the Rush Classic that they knock out of the park. All I Care features Twin Cities vocalist Wendy Lewis. Their take on Pink Floyd’s Comfortably Numb… OMG.. Could get my vote for my favorite track of the year.

-       Oscar Peterson with Oscar Peterson, Harry Edison & Eddie “Cleanhead” Vinson
The Trio is one of the classic configurations in Jazz, and this could be the All-Star Trio of all time. Peterson is as good a pianist as there is, and combined with Edison’s trumpet and Vinson on the sax, two of the seminal studio and back up musicians of the 50’s and 60’s… pure genius and very easy to listen too. This one is brilliant.

-       Ella Fitzgerald/Twelve Nights In Hollywood
I don’t know where this has been hiding, this is a FIVE CD set that covers a Ella’s appearances at a club in LA in 1961 and 62. These tapes had been siting in a Verve Records vault for 40 years before they were rediscovered. These recordings capture Ella at her best and in an intimate setting. It’s like seeing her live, or the closest thing to it. Ella’s interchange with the audience is worth the album alone. One of the best things I listened too last year. My vote for the best Jazz album I of the year.

-       Art Blakely/Album Of The Year
Blakely, and his Jazz Messengers were the incubator for new talent for over 30 years. Blakely, an outstanding drummer  This album, a European import features a very young trumpet New Orleans trumpet player, Wynton Marsalis along with a raging Bill Pierce on sax. This is one of the tightest jazz albums I’ve heard in a long time. Unfortunately this import is only available on eMusic in this country.

Blues- My other great love

-       Buddy Guy/Living Proof
The first cut on this 2010 release says it all… 74 Years Young. Holy cow, Buddy, one of Blues GREAT guitarists can still flat out bring it. Check out Stay Around A Little Longer.. a duet with B.B. King. Could be the best album I found in 2010. You’ll hear more about this one, I assure you.

-       Junior Kimbraugh/You Better Run, Most Things Haven’t Worked Out
The blues is electrified folk music in many cases. Jr, is certainly that. Listening Kimbraugh its an experience. His guitar is more of a rhythm instrument than a melodic tool and the effect is hypnotic. Sort like Son House meets John Lee Hooker in a smoky derelict bar. This is the dirty stuff, really dirty grungy music, you can feel the roadhouse orgin of this.. sort of the way the blues are supposed to be.

-       Jimmy Dawkins/Fast Fingers
This release from the 60’s features some outstanding and somewhat unknown outside blues circles, Chicago blues guitar. Jimmy’s fingers do fly on this traditional set of 12 bar blues. Great stuff..

-       Howlin’ Wolf/ Goin’ Down Slow & Other Favorites
“Daddy, who invented Rock and Roll?” When your kid asks that, just say the Wolf. These tracks from the 50’s feature Wolf at his growly best. You can hear the influence he had on future rock’n rollers like the Stones and Zepplin.

-       Willie Kent/Make Room For The Blues
Solid no frills electric blues, strong vocals and outstanding music.

-       Mississippi Sheiks/Honey Babe Let The Deal Go Down
The Sheiks were an African American string band from the first half of the 1930’s. They recorded about 60 songs between 1930 and 1935, many of the tunes have become acoustic blues standards. This is good old down to earth roots music that sounds as good today as it did 80 years ago.

Next up, two acts from the Americana Genre. I thought I made up Americana as a genre. Turns out I didn’t, it’s sort of a sub-genre in the Alt Country/Folk genres. I characterize it as sort of unsophisticated country oriented music, somewhere between bluegrass, country and Bruce Springsteen. Here’s what I liked.

-       Carolina Chocolate Drops/Genuine Negro Jig
The Drops are a modern interpretation of the Sheiks, and it was through them that I found the Sheiks. This trio is attempting to bring back a music style that hasn’t been heard in this country in probably 40 years and they do it well. This is one of my favorite albums of the year and got extended play on my iPod. One of my biggest shocks of the year, hearing my favorite cut, Hit ‘Em Up Style at a Timberwolves game. You might here more from these kids.

-       Dave Alvin/The Best Of The Hightone Years
Dave Alvin, formally known as the front man for 80’s Rock-a-Billy Band, the Blasters has quietly put together an outstanding solo catalogue of fine well crafted tunes. Dave could almost be a West Coast Springsteen, except he does more covers than the Boss.. but still, great writing. I really enjoy is rich baritone voice.

The next one, I’m not sure where to put it, but was one of the best albums I’ve heard in a LONG LONG time. It’s not quote jazz, not quite rock, it’s some funk it’s all over the place, but it is an awesome album, it’s a journey through the rich tapestry of New Orleans. I have to tell you, I was in a New Orleans a few years and was completely blown away by artists, and music down there.

-       Galactic/Ya-Ka-May
Yakamein is a soup they make down in the Big Easy that supposed cure hangovers. It’s a mix of all sorts of local produce and spices.
Galactic is a local New Orleans jam band, heavy on the brass and funk that I’ve enjoyed over the years. This album, released last April is one of their best. It’s a musical journey though all the different types of music you can find down there, each of the tunes is accompanied by a local act. This is some great music. Check out the cut Boe Money with the Rebirth Brass Band.. I swear I heard them playing on the street when I was down there. Love this one.

As long as we’re on the eclectic- I’m a big fan of Hawaiian music, thanks my many trips to the Islands over the years. I picked up one new one this year, not a new album, but new to me.

-       Ka’au Crater Boys/The Best Of The Ka’au Crater Boys
Ka’au crater is on O’ahu over looking some of the more colorful neighborhoods on the island. Not exactly where you’d find haole tourists. Active during the 90’s, Ernie Cruz and Troy Fernandez produced some of the best contemporary Hawaiian music ever. Unfortunately, if you want to hear some Ka’au Crater Boys you’re going to have look hard, and pay for it. Like may Hawaiian artists, the small labels in the Islands can’t keep unlimited production going on their artists, and the Boy’s are no longer in print. I got my copy from a pal whose also big into Hawaiian. Ironically, as of last week there was a Boy’s CD for sale at the Half Price Books in Apple Valley. The $45.00 price tag speaks to their popularity and scarcity. 99.9% of the folks aren’t going to know what this is.. but a few fans of the genre are, and will pay.
One last comment on this one, this is a great album and I would challenge anyone to attempt to listen to it and not break into a smile.

Couple things on the R&B side caught my attention this year. Two newish acts that are channeling the best of the 60’s R&B acts and if you like that sort of thing; Temptations, Donna Summers etc, you should check these out.

-       Fitz and the Tantrums/Pick’n Up the Pieces.
White Soul act from LA that I just discovered last week. Currently enjoying heavy rotation in my iPod.

-       Sharon Jones and the Dap Kings/100 Days, 100 Nights and I Learned the Hard Way.
Sharon deserves a lot more attention than she’s getting. There’s three Dap Kings albums out, and every one is fantastic.

In the Alternative genre… One new artist stood out big time,

-       Regina Spektor/Soviet Kitsch, Far, Songs etc.
Spektor, a Russian born pianist and songwriter, she’s just starting to make waves big time, an appearance on Saturday Night Live this year, a couple hits… Pick up the album Far.. very strong with some seriously moving tracks. Check out Laughing With.

I picked up a lot of rock this year, but nothing new to me, mostly stuff to fill in my old vinal.. Aerosmith, Boston, Zepplin’s Physical Graffiti (one of my favorites), Jefferson Starships, Red Octopus, and lots of Beatles. I’m not going write about those, it’s been done and they’re not new to me, more like old friends come home.

Last Genre, Sit down now, I like most everything-

Hip Hop

My two boys listen to hip hop almost exclusively so like it or not, it’s on in the house and in the car. I’ve come around to it in the last couple years, some of the stuff they listen to is very smart, great lyrics and some clever mixes. Here you go, my last two…

-       Living Legends/The Gathering, Legendary Music Vol 1

The Legends are a Hip Hop All Star Band kind of thing.. Indie Hip Hop.. I actually really enjoyed both of these albums. The Gathering is a bit stronger. Check out War and Peace and The Gathering.

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Apple Disappoints

Logged into ITunes this evening to see an update for my IPod Touch was available. A software update to the operating system. An update the Apple folks would like me to shell out $10.00 for. $10.00 for what should be a free update.
As it is there wasn’t anything in the operating system that would make want to shell out the money for it, but still, there’s a principal here, after all my IPod is only a few months old and already they’re juicing me for jing to make it current.
Apple’s never cleaned to be cheap. At anything.

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Tis A Crazy World

I spend time worrying allot about why people do stupid things, and why they do them in mass? Years ago the noted self-trained historian and author Barbara Tuchman wrote a book titled “The March to Folly; From Troy to Viet Nam” The book was a historical examination of why governments pursue policies detrimental to their own best interests. It’s an interesting read, although I think its probably out of print nowadays. In the book, Ms. Tuchman writes about four different events in history where governments or powers simply ignore all the signs, all the writing on the wall, and bring about their own demise. The events she writes about are;

- The Trojans and their famous gift from their arch enemies, the Greeks. Why in the hell would you take that thing into your city gates anyway?

- The Catholic Church and and the Protestant Succession. The Church was corrupt, it’s leaders knew it was corrupt and for 200 hundred years assumed that this new movement to reform the the faith wouldn’t last.

- England and her upstart American colonies. How just a few minor tweaks in policy could have stopped the colonists from moving down the path towards independence.

- The United States and Viet Nam. We saw the Japanese, we saw the French and we assumed that we could do better in the face of unbelievable odds and put down a popular rebellion.

I bring this up, not only because I really liked the book, but because 20 years after I first read it, I still find myself thinking along the lines of Babs T. Why do people do stupid things in spite of what common sense and basic intelligence would tell them is right. Lets walk through a few examples shall we.

Stupid Arrogance

Ok, 2009 is about 4 weeks old and we already have an idiot of unparalleled stature on the national conscious. A guy so blinded by his own arrogance and self deceit that he can’t see that the entire country is laughing at him, not out of fear or parody, but out of absolute contempt and disgust. I’m speaking of that Gandhi-King like former governor of Illinois.

Asswipe bad haired politician aside here’s a guy with some really lousy background, who was a crooked politician in office and who was reelected. Re-elected by 11 points.. despite investigations ongoing DURING THE CAMPAIGN.

Stupid Shining People

The economy. Or is it the ECONOMY Stupid? It’s everything these days. It’s in the news, it’s in my balance sheets, it’s in my retirement, and now it’s impacted my day to day sense of security and well being. I overheard the following discussion this week, which to me explains why we’re where we are and what years of Reganomics and good old fashion deregulation have brought us. I set this up for your consideration with thoughts of Enron. If you haven’t seen the Smartest Guys in the Room, rent it and see it now.

Greed, shameless greed. Actually Mrs S, who’s a hell of a lot wiser than I am, repeatedly states that “shame is what’s missing in America today”. Lack of Shame is why Barry Bonds and Roger Clemens can sit straight faced and stare down at congressmen and flat out lie through their beady steroid damaged eyes and not for a second understand what it was that people were so pissed off about. It’s unfathomable that that you can do something like have yourself injected by family members and “confidants” and not expect that they aren’t going to come clean when pressed by the heavy hand of the law. Dude, they aren’t going to jail to protect your sorry Hall of Fame ass.

Lack of shame is why a guy as evil as Bernard Madoff could get busted for fraud on such a massive scale, fraud against individuals and against charities, a man who is responsible, according one source, for the single largest destruction of Jewish wealth, thanks to the number of Jewish charities who he solicited investments from, since the Holocaust. Mortie Zuckerman, former director of a large Jewish charity in New York said no one has damaged so damaged the image and self respect of American Jews since Julius and Ethel Rosenberg, the Manhattan Project scientists executed in 1951 for passing atomic secrets to the Soviets. And, once busted, his focus is on trying to preserve his wealth by mailing checks to family members, jewelry etc…  Shame Bernie SHAME.

Tyco, Global Crossing, Satyam, Keating.. on and on.

The conversation I heard went like this. One side a VP from Citibank, in the Twin Cities, on the other a friends wife. The execs wife make about $250,000 a year at Citi, and receives and annual bonus that is between $50,000 and $70,000 per year. The woman expressed her worries about the economy in the following way. “there’s some fear around the office that we aren’t going to get our bonuses this year. That, would be a disaster. You can’t not pay people for their work, these are very talented people. If we aren’t paid our bonuses, I’m not sure how we’re going to be able to make ends meet. We could be in trouble.” Good news for the woman, once the bailout money found it’s way to Citibank.. they were paid their bonuses in full. The rest of us working American’s have been told no bonuses this year, no pay increases. Be happy to be working, and for the most part, we are.

Absolute garbage. And we just march along.

Consumers can be stupid too

I’ve been watching with some interest the ongoing TV ad war between Comcast all the satellite companies out there. Personally I can’t understand why anyone would sign up for service where the ad guarantees that in three months, your rates are going to go up. Personally I don’t even really understand why there are still cable companies in existence. For 30 years Americans have put up with shitty service; 8 hour service windows, “packages” that force us to pay for 100 channels of absolute garbage programing just to get ESPN, the History Channel and Discovery, and all of this, for the first 20 years of their existence, in complete monopoly. No competition what so ever. And now that they have competition.. competition that beats them at their own game, tradition and fear of thunderstorms keeps us from changing over to better and cheaper service.

Another good example- IPods and the Apple stranglehold on our media consumption. I’ve been on every available music service on the planet. Rhapsody, Napster, Zune, Yahoo Music when they were around, Lala.com, EMusic.com and finally ITunes. Here’s how I rank them. Actually for the sake of this argument, I’m only going to share the worst one on the market, yup you guessed it, ITunes.

ITunes is expensive compared to the other services, by about 10 cents a track in most cases, even more in the case of album purchases.

ITunes does not have a song rental/Music to go feature. They’ve figured it out with movies, you can rent movies for your device from ITunes, but for music, nada. To completely fill a Zune 8 gig player from the Zune Market place, that would be for 2000 songs, it would cost you $15.00 a month. That’s it. That could be for all new music every time you sync the stupid thing, old favorites ANYTHING. Same deal on Napster. Same deal on Rhapsody. True, you don’t “own” the music, and if your subscription lapses your music won’t play, but is that really a big deal? How often does that Donny Iris album come our? When was the last time you spun up Alan Parsons? If you like something allot buy it.. You get to hear the complete song as many time as you damn well please before you do.

To fill the same sized device on ITunes would cost you $2000.00, or 11 years of Zune subscription.

So you have an IPod, and I gotta tell you, even though the ITunes store sucks, and the ITunes software hangs up incessantly and is a pain in the ass to use, the IPod players, especially the Touch, freakn’ reeks coolness. I give. So you have an IPod, why the “f” you buy music for it from Apple completely befuddles me. Really.  Lala.com sells 256K bitrate MP3′s for 89cents. MP3 PEOPLE.. no DRM. Albums are even cheaper. Added feature..you entire library is uploaded to LALA so you can listen to anything you own, from any computer on the damn planet… so THERE. Hell, buy from Amazon. They actually put shit on sale, SALE.. like 5 bucks for an album that you’re going to pay 10 for on ITUNES.

EMusic.com is perhaps the coolest music site out there. All independent labels, so if you like Kelly Clarkson and Maroon 5 and that sort of garbage, you aren’t going to find it on emusic. You are going to find some of the finest independent labels in all genres, especially blues, jazz, and rock. AND you can pay as little as 49 cents a track depending on your membership arrangement. People I urge you, don’t be stupid with your money or your music. You have choices.

And the ultimate in consumer stupidity.

Folks.. we live in a country with the greatest infrastructure of services on the planet. In almost every place in these United States you have, almost for free, a tap that provides water the quality of which, any person in the Third World would give their right arm to drink. And we, as a people, have been sold the idea that drinking untreated water from some hole in the ground in Wisconsin, or even worse the treated tap water for some other berg, is better than what we have, and we gleefully line up and spend 100X a bottle what it would cost us to drink it from the tap. AND we fill the landfills along the way. My G-d, it’s like the Pied Piper himself were leading us as a society of lemmings.

You know, the Yuppies I work with have told me that you can’t drink tap water, especially if it comes from a bathroom tap. This is complete BS, the Sank plan to wean you people off your bottles… reuse them. Seriously,. By a bottle, and refill it a few times from the tap. Unless you live in rural Wisconsin, where our cabin is, and the water is coming out of the tap is rust colored and smelling like a rotten egg, well I’m thinking your throwing away your money. Which I’m sorry to report, makes you .. yes.. stupid.

The Great Equalizer

And finally the reason we give up logic and reason and  re-elect morons, buy shitty products, worry about our mental health, our sexual prowess and our frequency and flow 24 hours a damn day… The device my wise and down to earth father would call “The Idiot Box”. that device that probably on hours a night and all weekend long in your home that serves up what Frank Zappa called “the slime oozing out from your tv set”. 

The country is broke folks. We’ve been on a 20 year spending spree. Its like the parents haven’t been home in a long time and we’ve been out partying, and now we’re grounded. We’re spending $2000 on a TV. We’re spending $100 a month on a phone. We’re spending $75 a month to watch eight channels out of 200 on our TV. We tell our doctors what we know best about our conditions and ask for drugs we don’t understand, and yet most of us can’t say NO to our own damn kids. We worry about self esteem and ADD and ADHD, and we watch endless hours of American Idol and Bachelor and reality shows that are so damn tired and pointless that it’s insane. Most of us take handfuls of pills for blood pressure, cholesterol, diabetes, and every other chronic condition because we’re told we’re fat (we are) and our 140 over 90 BP is outrageously high. 20 years ago we called that borderline. “Well, we know more now and we’re more aggressive about getting you hooked on a legal drug so you can support a pharma company than encouraging you to get off the fucking sofa and taking a walk.

We want to see you at a yuppie health club so you can get your cardio, and your weight training and you can change your name to Bobby Brown and get shiny teeth a six pac ab and a tight ass and look 30 when you’re 60.. except for those wrinkles but if we inject you, at a party, with one of the deadliest toxins known to man well, even those can go away, sort of.

I’m thinking I’m going to pass on all that. I’m going to go for a walk, put a backpack on with 20 lbs in it and stroll around the neighborhood a few times a week. Maybe ride my bike to the store instead of driving. I’m gonna turn off my TV and Tivo everything so a) I won’t be tempted to ask my doctor for pills to help my sexual prowess when I’m drunk or exhausted or thinking about the 600 people who just lost their jobs at my office and thus occasionally find myself “not in the mood” b) so I can watch my couple of shows on my terms, at my time with no ads.

I’m thinking I’m going to lose my hair, get fat, get ugly(er) and not worry a whole lot about because humans have been doing it that way since we first crawled out of the primal muck and looking like your 30 when your 60 just says “I’m one shallow SOB”. Tell you what, I’m going to drink some scotch once in while, I’m gonna drink Miller High Life because I think the ads with the delivery guy seriously represent what’s wrong with this country, and you know, I’m gonna sneak in that occasional GASP Winston because a good smoke can be close to a religious experience, and if I’m smoking a dozen cigs a year, I’m probably going to be alright. Once in a while, I’m gonna eat the apple fritter, and more often I’m going to eat oatmeal. It’s called MODERATION folks.

I’m not gonna worry about living boring lifestyle of all whole grains, bottled water, organic food and all the other shit that’s going to buy me another 6 months or a year of life. I’m pretty sure that last year is going to be in a diaper with drool coming out the side of my mouth, completely unaware of my surroundings, and it’s not going to matter one wit. Some folks, 100 years ago, lived to see 100 and some folks today do the same.

I think there’s more to luck than we think. ..

That was a bit of rant, even for me. Thanks for listening.

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Filed under B as B, Life, S as in S

ITunes

I’ve now had the opportunity to use Zune, Windows Media Player, Rhapsody Music Manager, and finally, with the new device.. ITunes. When it comes to digital music and digital music management I like to think I know what I’m talking about, I’ve wrestled with them all.
That being said, the new Ipod Touch is pretty stink’n cool as devices go. I love it.
ITunes however.. of all the music management tools I’ve used over the years, it sucks, and sucks bad.. much worse than anything else out there. I actually thought Zune was the best one. I wish I still had a Zune to be honest. The hardware however sucked ass. I’ve returned 4 of them before switching to IPod.
Some thoughts-
How about automatically adding songs I didn’t buy from Apple. I like LaLa.com for music. Cheaper than ITunes and all MP3.
How about letting me tell you what albums to find, and then finding the right ones? WMP does that great.. ITunes you’re out of luck. For example I burned an couple audio CD’s to get some WMA files into ITUnes.. ITunes couldn’t recognize the CD.. and there’s no way to make it find it. That’s just stupid.
BTW, Where the hell are the Beatles? We’re they supposed to be there? We they aren’t.. come on Jobs.
Want to change the name of an artist or an album, or genre? Say you have Hip Hop and Hip-Hop and HipHop as three separate genres? IN Zune or WMP you just drag the wrong folder into the right one and it’s all done for you. In ITunes I have to select the tracks, get info and make changes. Stupid.

Frankly I’d expect better from Apple.

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Filed under Life

Apple Computers- Ain’t What they claim…

I swear to G=d, if see that smug Mac dude ever step in front of my car I’m going to run his ass over! I’m 4 months into my MAC experience, here’s what I have to report. 

1) Compared to Vista… the mac is just as bad.. worse. The worse part is I haven’t the foggiest idea what to do when it does go down. Which BTW is once a week or so. I’ve had to cold restart the dang thing at least twice a week. This weeks fun, my email stopped sending… I have no idea why, I deleted my accounts and reset them up to NO avail. I can’t send an email through mail. ARFLSKF

2) Supporting software is buggy. I bought Adobe Elements. Matter of fact you could argue that Adobe Elements was one of the main reason I bought the damn machine. So far I have yet to be able to import a picture into Elements. So far all my editing has been.. back on my Vista machine. That’s been pretty aggravating. Ironically the only software that works well is….. microsoft office. Ironic I say that their competitor works better on their machines then they do.  

3) Cost- you pay 2X for everything on a mac. Which I sort of justified because I bought the line that it was all going to work the first time. Well, it did work the first time, then it started breaking for some reason and now I’m worse off than I ever was with the Vista laptop. 

4) Applecare- this has been the biggest disappointment of all. I paid $100.00 for premium service. Here’s what I got; long waits on the phone, longer calls, suggestions that I bring the machine into a store, and the worse part… 8:00 to 8:00pm hours. Not 24 hours? Are you f’n kidding me? You can’t staff a center in Bangalore with service people?

5) Itunes- Why in the hell is the world so damn enamored with ITunes? It’s a rip off. Napster is a fall better deal, the quality is better, the prices are lower and you have a rental option to fill your MP3 player with out paying per song. ITunes? Bend over ’cause your going to have to do it Apple’s way or no way. Jeez, they’ve become what they used to claim the be the alternative too, they’ve become the Big Bad Company.. 

 

In hindsight, I have an overpriced toy that has yet to do a days work. In addition performance has declined over time to the point where the machine isn’t good for much as it is. I’ll wind up taking into the store and getting it fixed and we’ll be back up I’m sure.. but the bottom line is.. it’s not even close to the PC. It’s about the same from a stability standpoint, only I paid twice as much for it.

 

 

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Filed under Shorts